What Information Do We Collect?
We collect the following types of personal information from you:
- Contact information: This includes your name, email address, phone number, and mailing address.
- Reservation information: This includes the dates of your stay, the number of guests, and your room preferences.
- Other information: We may also collect other information about you, such as your travel preferences, your interests, and your feedback on our hotel.
How Do We Use Your Information?
We use your personal information for the following purposes:
- To provide you with the services you have requested: This includes processing your reservation, providing you with room service, and handling your check-out.
- To improve our services: We use your information to improve our hotel’s services, such as by understanding your travel preferences and making recommendations for other hotels in our chain.
- To market to you: We may use your information to send you marketing emails about our hotel and other products and services that we think you may be interested in.
- To comply with legal requirements: We may use your information to comply with legal requirements, such as those related to fraud prevention and credit card processing.
Who Has Access to Your Information? We do not store or share personal information with the third parties.
How Can You Contact Us About Privacy Concerns?